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Shipping Policy

Delivery Policy:

Next Day Delivery:

At Packware, our customers’ satisfaction is our number one priority. We appreciate that fast paced businesses can require expedited service on their orders, which we endeavor to provide on a day to day basis. However, this guarantee can differentiate in certain circumstances, as will be defined below.

Free Delivery  (excludes Bulky Items and PO Boxes)

Free shipping applies to orders over $99 to MELBOUNRE METRO areas only, A shipping fee may apply to rural and remote areas including the Northern Territory, 

Please call us on 03-9949 8929 to confirm if there will apply an extra shipping fee. FOR Remote areas OR Heavy or Bulky Items

We supply and ship all our products Australia Wide only.

All orders are dispatched ASAP. We use a range of couriers for all items. As a general guide deliveries to major cities and towns can arrive 1 or 3 business day (if ordered before 3pm) whilst it could take up to 7 days for more remote areas.

Delivery times are indicative only and we do not accept any liability for failure to meet the scheduled delivery times or any inconvenience caused as a consequence.


Express Service.

Call us on 03 9949 8929 if you need urgent delivery. Additional cost may occur.

Receiving the Delivery:
Deliveries will require a signature to verify the delivery. The best addresses are where someone is home between 7am and 6pm weekdays, or a business address which is open during normal business hours. Usually if delivery cannot be made, Australia Post and couriers will leave a note to make another appointment or for you to pick up that item but this cannot be taken for granted. If delivery cannot be made you will be responsible for any delivery fees incurred even though you may not receive the item, so make sure someone is available to sign.

Authority to Leave Goods Consent

You may provide your consent for us to leave goods unattended and without a signature at the nominated delivery address.

By providing this consent you acknowledge and agree that, once the courier has left the goods at the delivery address, the complete order has been received.

Packware couriers do not accept responsibility for any loss or damage which results from the A.T.L. delivery method

Melbourne Metro Region

Our next day service applies to the Melbourne Metro Region. Orders out of Melbourne Metro will usually be delivered in the next 2 days, provided that they are in stock. We frequently send orders throughout Australia and endeavour to provide competitive freight charges.

Stocked Items

We can only guarantee next day delivery on regularly stocked items. As we have 5000 items on our website, there are many that will require a day or two to come in, however we do hold many common items on hand so that we can supply them to you as soon as possible. If your preferred item is not in stock, you will be contacted to substitute it for another similar product or brand for immediate delivery.

You can always Email us to sales@packware.com.au to get a Quote with fright charges to delievred to your door.

Packware couriers do not accept responsibility for any loss or damage which results from the A.T.L. delivery method.