Shipping Policy

Free shipping applies to orders over $99 to metro areas only.

Additional shipping fees may apply to rural & remote areas including Northern Territory & Tasmania.

Please call us on 03 9949 8929 to confirm if there will apply an extra shipping fee.

Please use this chart to see if a shipping fee is applicable:

Over $99 Under $99 Heavy or Bulky Items
Metro cities free $9.90 Please call for quote
Rural areas $15 $19 Please Call for Quote
Country Areas $19 $25 Please call for Quote
Remote areas Please Call for quote Please call for Quote Please call for Quote

We supply and ship all our products Australia Wide only.

All orders are dispatched ASAP. We use a range of couriers for all items. As a general guide deliveries to major cities and towns can arrive 1 or 3 business day (if ordered before 1pm) whilst it could take up to 7 days for more remote areas.

Delivery times are indicative only and we do not accept any liability for failure to meet the scheduled delivery times or any inconvenience caused as a consequence.
Express Service.

Call us on 03 9949 8929 if you need urgent delivery. Additional cost may occur.

Receiving the Delivery:
Deliveries will require a signature to verify the delivery. The best addresses are where someone is home between 7am and 6pm weekdays, or a business address which is open during normal business hours. Usually if delivery cannot be made, Australia Post and couriers will leave a note to make another appointment or for you to pick up that item but this cannot be taken for granted. If delivery cannot be made you will be responsible for any delivery fees incurred even though you may not receive the item, so make sure someone is available to sign.

Authority to Leave Goods Consent

You may provide your consent for us to leave goods unattended and without a signature at the nominated delivery address.

By providing this consent you acknowledge and agree that, once the courier has left the goods at the delivery address, the complete order has been received.

Packware couriers do not accept responsibility for any loss or damage which results from the A.T.L. delivery method